Privacy Policy

Who we are

“Conta”, “we”, “us”, and “our” refer to Oba Labs B.V. (the “Company”). We are the data controller for personal information processed through our websites and services, including contabook.co, app.contabook.co, and getconta.app. This Privacy Policy applies to our marketing website and the Conta app unless a different policy is presented.

Information we collect

We may collect:

• Account and contact information: name, email address, company name, and role when you create an account, book a call, or contact us.
• Business and financial data: invoices, receipts, transactions, vendor and customer details, and other accounting records you upload or create in the Conta app.
• Bank connection data: account and transaction data you authorize via third-party providers.
• Billing information: plan selection, billing address, and payment status. Payment details are handled by our payment processors; we receive limited information such as payment status and the last four digits of a card where available.
• Communications: support requests, emails, chat messages, and meeting notes.
• Device and usage information: IP address, browser type, device identifiers, approximate location (derived from IP), pages viewed, and interactions.
• Cookie and similar technology data: identifiers and preferences stored on your device (see Cookies).

How we use information

We use information to:

• Provide, maintain, and improve our website and services.
• Deliver accounting services and generate reports you request.
• Respond to inquiries and provide customer support.
• Process subscriptions and manage billing.
• Measure and understand performance of our website and marketing.
• Protect against fraud, abuse, and security incidents.
• Comply with legal obligations and enforce agreements.

Legal bases for processing (EEA/UK)

If you are located in the EEA or UK, we process personal information under the following legal bases:

• Contract (to provide the services you request and manage your account).
• Legitimate interests (to secure, improve, and market our services, and prevent fraud).
• Consent (for non-essential cookies and certain marketing activities).
• Legal obligations (to comply with tax, accounting, and other regulations).

Cookies and similar technologies

Cookies are small text files stored on your device. We may use cookies and similar technologies for:

• Strictly necessary purposes (security, basic functionality).
• Analytics (to understand how our website is used and improve it).
• Advertising (to measure campaigns and, where permitted, show relevant ads).

You can control non-essential cookies through the cookie banner on our website (bottom-right). You can also adjust your browser settings to block or delete cookies, but some features may not function properly.

Google Ads and advertising

We use Google Ads and related measurement tools. These tools may set or read cookies or use similar technologies to:

• Measure ad performance (for example, conversions and attribution).
• Show ads that may be more relevant to you (for example, remarketing), where permitted by law and your choices.

Google may collect and process information about your visits to our site and other sites, and may use that information to provide advertising services. You can learn more and manage ad personalization in Google’s ad settings.

• Google Ads Settings: https://adssettings.google.com
• Google Privacy & Terms: https://policies.google.com

If you choose “Reject” in our cookie banner, we will not enable advertising cookies on our website. If you choose “Accept”, we may enable advertising cookies and consent mode signals that allow measurement and (where permitted) personalization.

Meta Pixel and advertising

We use Meta Pixel (Meta Ads) to measure the effectiveness of our marketing and, where permitted, show you relevant ads. Meta Pixel may collect information about your visits and interactions with our site. You can learn more in Meta’s privacy resources and manage ad preferences in your Meta settings.

Meta Pixel only runs on our site when you allow advertising cookies in the cookie banner.

How we share information

We may share information with:

• Service providers who help us operate our website and services (hosting, analytics, customer support, communications, and infrastructure).
• Payment processors to handle subscriptions and billing.
• Advertising partners (such as Google and Meta) where you have permitted relevant cookies and where allowed by law.
• Professional advisors (legal, tax, or accounting) when needed.
• Authorities if required by law or to protect rights, safety, and security.
• Business transfers in connection with a merger, acquisition, or asset sale.

International transfers

We may process personal information outside of your country. Where required, we use appropriate safeguards such as Standard Contractual Clauses to protect cross-border transfers.

Data retention

We keep personal information only as long as needed for the purposes described above, including to meet legal, accounting, or reporting obligations.

Your privacy rights

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information, and to withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details below. You also have the right to lodge a complaint with your local data protection authority if applicable.

Security

We use reasonable technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.

Children's privacy

Our services are not directed to children, and we do not knowingly collect personal information from children.

Contact us

Email: admin@contabook.co

Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Effective date” above when we make changes.